LCSW

Brandy is a private practice clinician and owner of Interactional Counseling Services, along with her husband and partner Robert.  Born and raised in Atlantic Beach, Florida, Brandy moved to Shreveport in 2001. Brandy graduated from the University of North Florida with a BA in psychology and sociology and obtained her Masters degree in Clinical Social Work from Florida State University.  She completed licensure requirements and became licensed in Louisiana January 2004. She treats clients experiencing depression, anxiety, grief, substance abuse issues, anger management and other concerns.  She works with all ages in individual as well as family and couples counseling. Brandy is trained in Cognitive Behavioral Therapy, Cognitive Processing Therapy, Cognitive Behavioral Therapy for Insomnia, Mindfulness, Bowen Family Systems Theory, Exposure Therapy and Psychodynamic Therapy 

Brandy focuses on the healthy habits individuals must have to create optimal mental  health.  She believes mindfulness, exercise, a proper diet and sleeping well are critical wellness factors and works with her clients in a multi dynamic way to achieve positive results.

LCSW
Marguerite is a Licensed Clinical Social Worker with credentials in Transactional Analysis, Sex Therapy, and EMDR. One of the founding figures of Interactional Services, Inc., Peggy has spent decades providing compassionate, skilled care to the Shreveport community. She offers individual, couples, and group therapy for adults, with a specialization in anxiety and depression.

LPC

Linda is a Licensed Professional Counselor with over 40 years of experience providing quality mental healthcare to the Shreveport community. She works with children, adolescents, individuals, couples, families, and groups across a wide range of concerns, including anxiety, phobias, panic attacks, depression, mood disorders, grief and loss, trauma, relationship and intimacy challenges, and marital conflict.

Linda is trained in EMDR for trauma and leads social skills groups for children, bringing both clinical expertise and a deep commitment to the populations she serves.

Her decades of experience reflect a steady, grounded approach to therapy — one built on trust, consistency, and genuine care for each client's well-being.

LPC, LMFT
Jennifer Monsour, is a Licensed Professional Counselor and Licensed Marriage and Family Therapist, and a lifelong Shreveport resident. She holds two master's degrees from Louisiana Tech University — in Counseling and Guidance and in Industrial and Organizational Psychology — and brings over 20 years of experience working with individuals, groups, couples, and families.

Jennifer specializes in anxiety, depression, and communication and conflict resolution for couples and families. She is also certified in EMDR, which she uses to support clients in healing from trauma.

MBA, MA, LPC, NCC

Sarannette is a Licensed Professional Counselor and National Certified Counselor. She holds an undergraduate degree in Psychology and Behavioral Sciences, an MBA in Marketing from Interamerican University, and a Master's in Guidance and Counseling from Louisiana Tech University. Fully bilingual in English and Spanish, Sarannette has been in private practice at Interactional Services, Inc. since 2008 and works with individuals, couples, and families across all stages of life.

Her clinical background spans psychiatric hospital settings, the Overton Brooks VA Medical Center, and over 20 years of experience informed by a diverse professional and cultural background. She specializes in a wide range of concerns and is deeply committed to community healing — most notably as the founder of "In Memory of Daniel," a suicide survivor support group that served the Shreveport/Bossier area for 17 years.

Sarannette takes a holistic, integrative approach to therapy, considering each client as a whole person within the context of their family and environment. She believes that honoring a client's unique background and life journey is essential to meaningful, lasting growth.

LPC LMFT

Lynn has a master’s degree in counseling and guidance and is a Licensed Professional Counselor and Licensed Marriage and Family Therapist in the state of Louisiana. For over 20 years, she has worked with individuals, couples, and families to navigate life’s most difficult moments.  She strives to create a welcoming, supportive, and safe environment to explore and process her client’s unique experiences and help facilitate healing and growth.

LPC
Natalie Berlin is a Licensed Professional Counselor who earned both her Bachelor's and Master's degrees from Louisiana Tech University. She works with individuals and families navigating depression, anxiety, stress, self-esteem and adjustment concerns, relationship challenges, LGBTQ+ issues, communication skills, conflict resolution, and trauma.

Natalie approaches therapy from an eclectic perspective and believes each client is unique and deserving of a treatment plan tailored to their lifestyle and their readiness for growth and change.

LPC

Sydney is a Licensed Professional Counselor and Shreveport native who earned her degree from Louisiana Tech University and has been licensed since 1995. With over 35 years of experience — including a dedicated career serving children, adolescents, and families through the Caddo Parish Public School System — Sydney brings a deep, community-rooted understanding to her private practice work with individuals and families of all ages.

She works with clients navigating anxiety, grief and loss, substance use concerns, family systems issues, life transitions, behavioral challenges, and relationship concerns, drawing on patient-centered therapy and Cognitive Behavioral Therapy alongside a range of other evidence-based approaches.

Sydney believes every person deserves to be heard, respected, and empowered. Her goal is to provide a safe, supportive, and nonjudgmental space where clients can build insight, strengthen resilience, and create meaningful, lasting change.

LPC
Gif Gillen is a Licensed Professional Counselor and Shreveport native with a Master's in Counseling and Guidance from Louisiana Tech University. Licensed since 2013, Gif works with youth, adults, couples, and families, drawing on a background rooted primarily in working with younger populations.

His approach is open, honest, and adaptive — tailored to each individual's personality and goals in order to provide the most meaningful support possible.

MA
Mary Grace Failla holds a Master of Arts in Counseling and Guidance from Louisiana Tech University. She has a passion for working with children, adolescents, and young women, specializing in OCD, exposure therapy, anxiety, phobias, depression, childhood trauma, mood disorders, grief and loss, interpersonal relationship struggles, and career and life balance.

Mary Grace draws on Cognitive Behavioral Therapy, person-centered, strengths-based, and solution-focused approaches depending on each client's needs. She is committed to creating a safe, validating space where clients feel free to express their most vulnerable thoughts and find the emotional support they deserve.

PLPC
Lauren Wagnon is a Provisionally Licensed Professional Counselor working toward full licensure through the National Board of Certified Counselors. She holds a Master's in Counseling and Guidance from Louisiana Tech University and works with individuals and families navigating anxiety, depression, self-esteem challenges, grief and loss, and life transitions.

Lauren is committed to creating a warm, accepting space where clients can develop a deeper understanding of themselves and improve their overall well-being.

M.D., F.A.A.P., M.A., P.L.P.C., N.B.C.C.,

Thomas is a Provisional Licensed Professional Counselor, National Board Certified Counselor, and Life Purpose Certified Life Coach with a background that uniquely bridges medicine and mental health. He works with individuals, couples, and families across a wide range of concerns, including anxiety, depression, career development, children's counseling, school challenges, men's issues, family dynamics, and pre-engagement and pre-marital counseling.

Dr. L draws on cognitive behavioral therapy, reality therapy, solution-focused brief therapy, and family therapy to guide clients on their therapeutic journey. He is passionate about helping people improve communication, strengthen relationships, and find healing — and when change in others isn't possible, he helps clients redirect their focus toward their own thoughts, feelings, and behaviors to move forward with clarity and purpose.

Outside the therapy room, Dr. L is a devoted LSU Tigers fan, an avid traveler, and a passionate gardener who finds joy in watching things grow — a philosophy that extends naturally into his work with clients.

Jaycee is a Licensed Clinical Social Worker. She obtained a Bachelor of Social Work from Northeastern State University in Oklahoma, before moving on to the University of Arkansas where she obtained her Master of Social Work in 2017. Jaycee has diverse experience working with individuals, families, couples, and groups. She is comfortable supporting individuals of all ages.

Jaycee is passionate about providing support to individuals as they navigate daily stressors, as well as life experiences that continue to impact their daily thoughts, feelings, and behavior. She believes everyone has the ability to develop the skills necessary to navigate their experiences and live a fulfilling life.

Jaycee offers a supportive, and non-judgmental space to her clients, and works to ensure they feel heard and comfortable. She recognizes the importance of the therapeutic relationship, and wants collaboration during the journey. She utilizes strength based, and solution focused approaches to support others in achieving their goals.

Rhonda brings experience, business management, entrepreneurship, and computer systems technology to her work with clients. Her counseling experience includes substance use and recovery, technology and video game overuse, depression, anxiety, relationship challenges, career uncertainty, low self- esteem, social anxiety, emotional regulation, decision-making, and life adjustment issues. With her background in both clinical work and real-world professional settings, she understands the pressures clients may face in their personal lives, relationships, workplaces, and major life transitions. Her approach is direct, results-driven, and practical, while remaining warm, supportive, and nonjudgmental. She works collaboratively with clients to identify patterns, address barriers, build healthier coping skills and take meaningful steps toward personal growth, emotional balance and lasting change.

MS, PLPC

Shawna is a Provisionally Licensed Professional Counselor with a Bachelor of Science in Psychology from the University of Louisiana Monroe and a Master of Science in Clinical Mental Health Counseling from Louisiana State University Shreveport. Her background in healthcare and medical sales brings a distinctive perspective to her clinical work, particularly around the connection between physical and emotional well-being.

She works with adolescents, young adults, and adults navigating anxiety, perfectionism, life transitions, and relationship challenges, and has a particular passion for group therapy — creating spaces where clients gain perspective, strengthen communication, and find connection with others on similar journeys.

Shawna believes therapy should help clients understand the patterns that keep them stuck, develop practical tools, and move toward meaningful, lasting change.

Licensed Clinical Social Worker. Credentialed in Transactional Analysis, Sex Therapy, and EMDR. Offers individual, couples and group therapy with adults. Specializes in anxiety and depression.